Feedback from Trojans shaping a safer, more trustworthy marketplace experience.
I finally feel like I can buy from someone without worrying if they're legit.
— USC Junior
The layout makes way more sense than Depop or OfferUp. It's simple and feels safer.
— Freshman
I like how everything is student-only. It reduces the sketchy meetups.
— Senior
The detailed item page and seller badges helped me trust the person more.
— Sophomore
Think-aloud testing revealed that students felt unsure about the authenticity of sellers. We added features like seller badges, USC verification, and clear item details to increase trust.
A/B testing showed students preferred minimal layouts with intuitive sections. We simplified the hierarchy, making navigation obvious and reducing decision fatigue.
Testimonials showed emotional overwhelm when buying from strangers. Our design uses friendly language, clear communication, and transparent seller profiles so users feel supported—not anxious.
Students overwhelmingly felt safer knowing all buyers and sellers are Trojans. Closed access reduces scams, creates accountability, and mirrors the trust of a campus community.